Privacy policy

Who we are

LuxPines (www.luxpines.com). You can contact us at info@luxpines.com.

What we collect

• Server logs. Our web host records technical information such as IP address, browser type, pages requested and time of access. This is used to keep the site secure and working.
• Messages and listings you send us. If you email us or use the contact form, we receive your name, email address, the topic and the message you write, and we keep them so we can reply. The contact form also includes your IP address and the time in the email we receive, which helps us deal with abuse and spam.

This site does not require an account, and we do not knowingly collect sensitive personal data.

The contact form

When you send a message through the contact form, it is delivered to our inbox by email through our hosting provider's mail service. We do not store form submissions on the website itself. To limit spam, the form uses a hidden field, a short-lived security token and a simple rate limit that records a scrambled (hashed) version of your IP address for up to an hour.

Hotel owners

If you register a property through "List your hotel", we store the details you give us (the property name, type, location, description, amenities, prices, links and photos, and your name, email address and role) in a database on our hosting. The property details and photos, and the website, booking link and phone number if you choose to show it, are published once we approve the listing. Your name and email address are never published and are used only to contact you about the listing. We also record a scrambled (hashed) version of your IP address to help deal with abuse. We keep the listing until you ask us to change or remove it, or we remove it, and we keep rejected submissions for a reasonable period. To change or delete your data, email info@luxpines.com.

Cookies

The site itself does not set cookies for tracking. On your first visit a banner asks which outside content and tools you allow. Nothing that can set its own cookies loads before you choose, and "Reject all" is as easy as "Accept all".

• Strictly necessary (always on). A cookie named lp_consent remembers your choice for six months. Site staff who sign in to the admin area also get a session cookie that ends when the browser closes.
• Maps. The Google map on a hotel page, described below. Until you allow it, the page shows a "Show map" button instead.
• Analytics. Google Analytics, described below. It loads only if you allow it.

You can change or withdraw your choice at any time with "Cookie settings" at the bottom of every page, or here: open cookie settings. Withdrawing stops the content loading from then on, and the page removes the Google Analytics cookies it can see on this site. Other cookies that Google has already set belong to Google's own sites; you can delete them in your browser's settings.

Analytics

With your permission we use Google Analytics, loaded through Google Tag Manager, to count visits and see which pages are read, so we can improve the guides. When you allow it, your browser connects to Google, which receives your IP address and details of your visit (the pages you view, how you arrived, your device, browser and approximate location) and sets cookies named _ga and _ga_ followed by an identifier. Google says that Google Analytics 4 does not log or store IP addresses. We use the figures in aggregate and do not use Analytics to identify you. Google acts under Google's privacy policy and may process data outside your country. Nothing is sent to Google Analytics until you allow it, and you can withdraw at any time in the cookie settings. You can also install Google's browser add-on to opt out on every site.

Maps

The page of a hotel can show an embedded Google map. It loads only after you allow maps, either in the cookie settings or with the "Show map" button. When the map is displayed, your browser connects to Google, which may collect your IP address and set cookies under Google's privacy policy. Hotels without a saved position show only a link that opens Google Maps in a new tab.

Affiliate and partner links

Links to partner sites, such as accommodation, flight and tour providers, leave this site. When you follow one, the partner may set cookies or collect data under its own privacy policy, including to attribute a booking to us. See our affiliate disclosure.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or restrict certain processing, and to complain to your data protection authority. To exercise these rights, contact us using the details above.

Retention

We keep messages for as long as needed to handle your request and for a reasonable period afterwards. Server logs are kept by our host according to its own retention rules.

Children

The site is not directed at children, and we do not knowingly collect their personal data.

Changes

We may update this policy as the site changes, for example when we add features such as bookings. The date below shows the latest version.

Last updated October 2026.